Payment Policy

1. Subscription Plans & Payments

1.1 Subscription Plans

• Drishyaganitham offers various subscription plans that provide access to a broad range of mathematical topics and interactive visual content.
• Each subscription plan is structured to ensure that users receive uninterrupted access to the platform's features.
• Details regarding the different subscription tiers, benefits, and pricing are available on our official website.

1.2 Subscription Validity

• Each subscription plan is valid for a period of one (1) year from the date of purchase.
• Subscribers will have full access (subject to the features given in the plan) to the platform for the duration of their active subscription.

1.3 Automatic Renewal

• To ensure continuous access, subscriptions renew automatically on an annual basis.
• If you do not wish to continue your subscription, you can cancel at any time; otherwise, it will renew automatically.
• A notification regarding upcoming renewals will be sent in advance.

1.4 Payment Processing

• All payments are securely processed through authorized payment gateways to ensure a safe transaction experience.
• We accept various payment methods, including major credit/debit cards, UPI, net banking, and digital wallets.
• Payment confirmations will be sent to the registered email ID upon successful transaction.

1.5 Pricing & Taxes

• Subscription fees are displayed on our website and are subject to applicable taxes based on the subscriber's location.
• Prices may vary due to currency exchange rates or regional tax regulations.

2. Cancellation & Refund Policy

2.1 Subscription Cancellation

• Users may cancel their subscription at any time through their account settings.
• If canceled before the renewal date, the subscription will not be renewed, but the user will continue to have access until the subscription expires.
• Cancellation requests must be made before the next billing cycle to avoid automatic renewal charges.

2.2 Refund Policy

• No refunds will be provided for partially used or unused subscription periods.
• Refunds are applicable only in the following cases:
  • Duplicate payments made due to technical errors.
  • Technical issues that prevent access to the platform, verified by our support team.
  • Other exceptional circumstances approved at the discretion of Drishyaganitham.
• Refund requests must be submitted within 7 days of payment.
• Approved refunds will be processed within 14 business days through the original payment method.

2.3 Subscription Upgrades & Downgrades

• Users can upgrade their subscription at any time by selecting a higher-tier plan. Additional charges will be applied on a pro-rata basis.
• Downgrade requests will take effect only after the current subscription period ends.
• Refunds or credits are not provided for downgrades.

3. Payment Disputes & Chargebacks

3.1 Handling of Unauthorized Chargebacks

• If an unauthorized chargeback is initiated, the user's account may be immediately suspended pending resolution.
• We recommend that users contact our support team before initiating a chargeback to resolve any disputes efficiently.

3.2 Dispute Resolution Process

• If you believe a payment was unauthorized or incorrect, you should notify our support team immediately.
• All payment disputes will be handled in compliance with applicable banking regulations and legal requirements.

4. Subscription Modifications & Pricing Changes

4.1 Subscription Plan Modifications

• Drishyaganitham reserves the right to modify subscription plans, including features and benefits, at any time.
• Any modifications will be implemented with prior notice to the users.

4.2 Pricing Adjustments

• We reserve the right to revise subscription fees at our discretion.
• Subscribers will be notified of any pricing changes via email or website notifications before the new rates take effect.
• Continued use of the platform after pricing changes signifies acceptance of the new rates.